Before Google existed, the fastest way to get an answer was to call the New York Public Library Telephone Reference Service. It has been operating 9 hours a day 6 days a week since 1968. The Book of Answers is a fascinating summary of the most interesting answers and questions fielded by the service.
Unlike Google or Wikipedia, the NY Public Library goes to great lengths to make sure that the answers they give are accurate. The Library’s answers are not influenced by what most people “think” the answer should be. What goes into Google or Wikipedia is not the truth, but rather what Stephen Colbert refers to as truthiness. That is, something that people think is true because it sounds true.
The Book of Answers has a section devoted to correcting misconceptions people have on a number if items. These include items such as:
- Despite what most people believe Poinsettias are not poisonous. Despite this fact every Christmas season every local T.V. station runs at least one story warning people about poisonous Poinsettias.
- Panama Hats are not made in Panama. They are and have always been made in Ecuador.
- Abraham Lincoln was not the first President born in a log cabin. Andrew Jackson was actually the first.
There are also some fascinating but lesser known facts about a huge variety of subjects.
- New Zealand was the first nation to give women the vote in 1893. Switzerland did not allow women to vote until 1971.
- The most common color candy in a bag of M&Ms is Brown composing 30% of the candies. Red, Yellow are 20% each and Green, Orange & Tan are 10% each.
- The covering on the end of a shoelace is an “aglet”.
- The metal hoop that supports a lampshade is a “harp.”
The Book of Answers was written by Barbara Berliner with Melinda Corey and George Ochoa. The Book of Answers was published in 1990 at which time Barbara Berliner was the head of the New York Public Library’s Telephone Reference Service. It is nice to know that despite Google and Wikipedia, this service still exists.
There strict rules the Reference librarians must follow before they can answer any questions. There are:
- Librarians are not allowed to guess about any answers. They must have a verified source for the answer or else truthfully state that the answer is “We don’t know”. In that case the library will try to find the answer and call you back at a later time.
- Librarians will not give you the answers to any contest that is still open. In other words, you can’t use them to cheat on a quiz show or radio contest.
- They won’t give you the answer to the impossible questions such as “what is the meaning of life?” or “why does anyone watch The Kardashians?”
You can still find this little gem of a book on Amazon, and it is a lot of fun to browse through. After all, in this confusing world don’t we all really need to have “The Book of Answers?”